Founder decisions

The roadmap you couldn't defend

The board asked why those four items. He gave four different answers. None was the real one. A roadmap of compromises dressed as strategy.

The roadmap you couldn't defend
Illustration · Deimar Gutiérrez

Why these 4 items and not others? The board asked, reasonably, and the founder had 4 answers, one per item. The first was a request from his largest account. The second was a competitive-parity feature. The third was an engineering initiative he'd agreed to in a tense planning meeting. The fourth was a project he'd championed himself and could no longer crisply justify. The board nodded, the meeting ended, the roadmap was approved. In a one-on-one the next week, he admitted he couldn't say what the roadmap was for.

That's a roadmap of accommodations, not a strategy. The team feels it. The board senses it. The customer eventually does too. It looks like a set of decisions because each item has a reason, but the reasons don't connect to a thesis about what the company is doing. He's running a portfolio of compromises, and the portfolio is what you get from saying yes to too many constituencies instead of choosing where to invest. A roadmap like that is usually a backlog with a nicer name.

The one-sentence test is the diagnostic. The founder has to finish this sentence in front of the board: This roadmap exists because we believe X about the market, and these items reflect that belief because Y. X is the strategic hypothesis. Y is the link between the hypothesis and the work. If the sentence won't close cleanly, if the founder hedges, piles on caveats, or needs a paragraph, the strategy isn't clear and the roadmap is something other than one.

The failure of the test is unsentimental. Either the founder has a hypothesis the roadmap doesn't reflect, or there's no hypothesis at all. Both are common. The first is fixable by cutting the items that don't fit; the cuts cost politically and clarify operationally. The second is harder, because it forces the founder to admit they've been running the company without an articulated strategy. The same gap shows up when the quarter's goals are set and then forgotten.

Strategic clarity is, oddly, more about what's off the roadmap than what's on it. Four items that derive from one thesis communicate a clear bet. The same four, padded with two more that don't derive from the thesis but were politically necessary, communicate nothing in particular. The two extras dilute the signal. The team reads the roadmap as a portfolio. The board reads it as hedged.

The defense requires naming which constituencies weren't accommodated. The customer whose feature didn't make the cut gets told, directly, that it isn't coming this quarter, and why. The engineering team whose initiative didn't make it gets told the proposal was thoughtful but doesn't fit the thesis. The board member whose project got cut hears the founder defend its absence. None of those conversations are pleasant. All of them are the price of having a strategy instead of a portfolio.

The founder who can defend the roadmap in one sentence has already accepted the deferrals. The founder who can't is still trying to please everyone, and the roadmap is the record of the attempt. A roadmap doesn't prove you chose. Being able to name what you cut does.