
The Reserve Account Nobody Touches
At one company, $300K sat in a checking account earning 0.1% for fourteen months. Nobody moved it, because moving it meant a decision nobody wanted to own.
Angle
2 posts

At one company, $300K sat in a checking account earning 0.1% for fourteen months. Nobody moved it, because moving it meant a decision nobody wanted to own.

The customer prepaid for a year. The cash landed. The team treated it as runway. Six months later, when the refund came due, the cash was gone.