The rockstar who wouldn't write a doc
He shipped twice as much as anyone. He documented none of it. Two years in, the company couldn't onboard anyone without his calendar.
Angle
Documentation
3 posts
Stop telling new hires to scroll back
When the wiki is empty, Slack becomes the wiki — and Slack is the worst filing system ever shipped. The five-line decision log is what actually survives.
The engineer with the runbook was over Greenland
Production went down on a Saturday. The only engineer who knew the fix was on a plane. Two hours of revenue burned waiting for him to land.